|This site is hosted by Yahoo Store. Yahoo hosts the store pages, ordering
system, and order data. Yahoo automatically collects order information but
may only use this information in the aggregate. If you accessed this store
through Yahoo Shopping, Yahoo also automatically collects information
about your shopping experience. Please see the
information about how Yahoo uses this information.|
At RackStores, we want you to enjoy shopping for blank media goods in the knowledge
that your credit card information can be confidentially provided to CDR Rack.com,
and any personal information gathered by us will not be provided to third parties.
The purchase area of our site is secure; we use industry standard Secure Sockets
Layer (SSL) technology to encrypt all your personal information including credit
or debit card number, name and address. This technology works with all browsers
and means that it is virtually impossible for someone else to read any information
that you provide to us.
You may request a change to your order, provided your order has not already
been charged. Please call during business hourS to change your order. Please
always have your order number ready. Please DO not only request change order
via Email as we may not receive it in time, MAKE CERTAIN YOU SPEAK WITH
A SALES REPRESENTATIVE BY PHONE.
Shipping Terms & Conditions:
- All orders WILL be processed within approximately one to two "business"
days, provided the items are in stock and there are no problems with the payment
verification. We do not guarantee same day shipping. Orders will not be processed
on weekends and holidays.
- In order to process your order smoothly, we strongly recommend you to use
the same address for both your shipping and billing address or your order
could be delayed for verification. If YOUR Shipping Address is different than
YOUR Billing Address, we will require you to sign an Authorization
- Please note that UPS DOES NOT ship to P.O. Box, so do not use P.O. Box as
UPS shipping address.
- For HI, AK, PR, APO, FPO orders, we use USPS for Ground Shipping. We will
email you to confirm the shipping and handling fee.
For PR orders, please choose US United States as country name.
- All orders will be shipped and processed according to the availability of
the item ordered.
- Each product is fully guaranteed by the manufacturer. The complete warranty
is included with the product. The manufacturers' warranty covers repair or
replacement of defective parts, subject to the conditions set forth. On most
items, we offers a 30-day exchange/refund policy to our customers. If you
are not satisfied with your purchase, you may return it for exchange or refund
(excluding shipping and handling charges) within 30 days upon the purchasing
date, subject to a return authorization.Download
Return Authorization FORM.
- Returns will be charged 25% of purchase on all non defective, unused or
unopened item that return or refund. For an RMA number (Return MERCHANDISE
Authorization) on returns call Customer Service 1-818-341-9818-Ex 106. All Returns
require an authorization number. Please note that an RMA does not guarantee
final disposition. All returns are subject to inspection.All exchanged/returned
merchandise must be in original factory condition, including all packaging
materials, inserts and all accessories. Please do not tape or write anything
on the item or the package! We will charge you for replacement of damaged,
altered, missing, written-on or taped-on contents or cartons. We reserve the
right to refuse any such returns. Pack the products into a shipping box with
plenty of packing material, and tape securely. Write the RMA issued by Customer
Service clearly on the outside of the shipping carton. Any unauthorized merchandise
returned to us will be refused. Please ship your parcel back to us freight
prepaid! We suggest that you use UPS Ground Service. Sorry, we cannot accept
COD or freight-collect shipments. No goods will be accepted for exchange or
return without authorization.